1. Acceptance of Terms
By accessing or using EchoMind's AI voice intelligence platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Important: These terms constitute a legally binding agreement between you and EchoMind AI, Inc.
2. Description of Service
EchoMind provides AI-powered voice intelligence services, including:
- Voice cloning and synthesis technology
- Platform deployment tools (Alexa, Google Assistant, Siri)
- API access for voice generation
- Analytics and performance monitoring
- Developer tools and integrations
3. User Accounts
Account Creation
- You must provide accurate and complete information
- You are responsible for maintaining account security
- You must be at least 18 years old to create an account
- One person or entity may not maintain multiple accounts
Account Responsibilities
- Keep your login credentials secure and confidential
- Notify us immediately of any unauthorized access
- You are liable for all activities under your account
- Comply with all applicable laws and regulations
4. Acceptable Use Policy
✓ Permitted Uses
- Creating voices from your own audio samples
- Using voices with proper consent and authorization
- Commercial use within your subscription limits
- Educational and research purposes
- Personal and creative projects
✗ Prohibited Uses
- Creating voices without proper consent or authorization
- Impersonating others for fraudulent purposes
- Generating harmful, illegal, or offensive content
- Violating intellectual property rights
- Circumventing usage limits or security measures
- Creating deepfakes or misleading audio content
- Harassment, threats, or abusive behavior
5. Voice Data and Content
Your Content
- You retain ownership of your original voice samples
- You grant us license to process and store your content
- You represent that you have rights to all uploaded content
- You are responsible for obtaining necessary consents
Generated Content
- You own the AI-generated voice outputs from your models
- Generated content must comply with our Acceptable Use Policy
- You are responsible for how you use generated content
- We may retain anonymized data for service improvement
6. Subscription and Billing
Subscription Plans
- Various subscription tiers with different usage limits
- Monthly and annual billing options available
- Usage-based pricing for API calls and processing
- Enterprise plans with custom terms available
Payment Terms
- Payments are processed securely by our payment partners
- Subscriptions auto-renew unless cancelled
- Refunds available within 30 days for annual plans
- Usage overages billed at standard rates
7. Intellectual Property
Our Rights
- EchoMind owns all rights to the platform and technology
- Our AI models and algorithms are proprietary
- Trademarks and branding are protected
- Documentation and materials are copyrighted
Your Rights
- You retain rights to your original content
- Limited license to use our platform for permitted purposes
- Right to export your data upon termination
- Fair use of our documentation and examples
8. Privacy and Data Protection
Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points include:
- We collect only necessary information to provide our services
- Your voice data is encrypted and securely stored
- We comply with GDPR, CCPA, and other privacy regulations
- You have rights to access, correct, and delete your data
9. Service Availability
Uptime and Performance
- We strive for 99.9% uptime but cannot guarantee uninterrupted service
- Scheduled maintenance will be announced in advance
- Service credits may be available for significant outages
Modifications
- We may modify or discontinue features with notice
- API changes will follow our versioning policy
- Deprecated features will have transition periods
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Our liability is limited to the amount you paid in the last 12 months
- We are not liable for indirect, incidental, or consequential damages
- You use the service at your own risk
- We provide the service "as is" without warranties
11. Termination
By You
- Cancel your subscription at any time
- Download your data before account closure
- Refunds subject to our refund policy
By Us
- We may terminate for violations of these Terms
- 30 days notice for termination without cause
- Immediate termination for serious violations
12. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes will be resolved in the courts of San Francisco County, California.
13. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated via email or platform notification. Continued use of the service constitutes acceptance of updated Terms.
14. Contact Information
Questions about these Terms? Contact us: