What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.

Quick Summary: We use cookies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings in your browser.

Types of Cookies We Use

🔧 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Cookie Name	Purpose	Duration
session_id	Maintains your login session	Session
csrf_token	Security protection	Session
auth_token	Authentication state	30 days

📊 Analytics Cookies

Help us understand how visitors interact with our website to improve user experience.

Cookie Name	Purpose	Duration
_ga	Google Analytics - User identification	2 years
_ga_*	Google Analytics - Session data	2 years
_gid	Google Analytics - User identification	24 hours

🎯 Functional Cookies

Remember your preferences and settings to provide a personalized experience.

Cookie Name	Purpose	Duration
theme_preference	Remember dark/light mode setting	1 year
language_pref	Remember language selection	1 year
dashboard_layout	Remember dashboard preferences	6 months

📈 Performance Cookies

Help us monitor and improve website performance and loading times.

Cookie Name	Purpose	Duration
performance_id	Track page load times	Session
error_tracking	Monitor JavaScript errors	7 days

Third-Party Cookies

We may use third-party services that set their own cookies. These include:

Google Analytics

Helps us understand website usage and improve user experience.

Stripe

Secure payment processing for subscriptions and billing.

Intercom

Customer support and communication platform.

Hotjar

User behavior analytics and feedback collection.

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings. Here's how:

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Settings → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Cookies and site data

Cookie Consent Manager

Use our cookie consent manager to customize your preferences:

Essential Cookies

Required for basic website functionality

Always On

Analytics Cookies

Help us improve our website

Functional Cookies

Remember your preferences

Performance Cookies

Monitor website performance

Impact of Disabling Cookies

Note: Disabling certain cookies may affect your experience on our website.

If you disable essential cookies:

You may not be able to log in or access your account
Security features may not work properly
Some website functions may be unavailable

If you disable functional cookies:

Your preferences won't be remembered
You'll need to reconfigure settings each visit
Personalized features may not work

If you disable analytics cookies:

We can't improve our website based on usage data
Performance issues may take longer to identify
Your usage won't contribute to product improvements

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about our use of cookies, please contact us:

Email: privacy@echomind.ai

Address: EchoMind AI, Inc.
123 AI Innovation Drive
San Francisco, CA 94105

Data Protection Officer: dpo@echomind.ai