Security & Trust

Your security is our top priority. Learn how we protect your data and voice models.

Enterprise-Grade Security

EchoMind implements military-grade security measures to protect your voice data and ensure complete privacy.

Security Certifications & Compliance

SOC 2 Type II

Audited annually

Comprehensive security controls for availability, processing integrity, confidentiality, and privacy.

ISO 27001

Certified 2024

International standard for information security management systems.

GDPR Compliant

EU Data Protection

Full compliance with European Union data protection regulations.

CCPA Ready

California Privacy

Compliant with California Consumer Privacy Act requirements.

Data Protection

🔐 Encryption

Data in Transit

  • • TLS 1.3 encryption for all connections
  • • Perfect Forward Secrecy (PFS)
  • • Certificate pinning for API calls
  • • End-to-end encryption for voice data

Data at Rest

  • • AES-256 encryption for all stored data
  • • Encrypted database storage
  • • Hardware Security Modules (HSMs)
  • • Regular key rotation

🏢 Infrastructure Security

Cloud Security

  • • Multi-region deployment
  • • AWS/GCP enterprise security
  • • Private VPC networks
  • • DDoS protection

Access Control

  • • Zero-trust architecture
  • • Multi-factor authentication
  • • Role-based access control
  • • Regular access reviews

🛡️ Voice Data Security

Isolation & Privacy

  • • Each user's voice models are completely isolated
  • • No cross-contamination between user data
  • • Dedicated processing environments
  • • Automatic data purging after processing

Processing Security

  • • Secure enclaves for AI model training
  • • Memory encryption during processing
  • • No persistent storage of raw audio
  • • Automated security scanning

Security Monitoring

24/7 Monitoring

Continuous security monitoring and threat detection

Incident Response

Rapid response team for security incidents

Audit Logging

Comprehensive logging of all system activities

Security Best Practices

For Your Account

  • Enable two-factor authentication (2FA)
  • Use a strong, unique password
  • Regularly review account activity
  • Keep API keys secure and rotate them regularly

For Voice Data

  • Only upload voice samples you own or have permission to use
  • Regularly delete unused voice models
  • Use appropriate consent mechanisms for voice cloning
  • Monitor generated content for misuse

Reporting Security Issues

🚨 Responsible Disclosure

We take security vulnerabilities seriously. If you discover a security issue, please report it responsibly:

Contact Information

What to Include

  • Detailed description of the vulnerability
  • Steps to reproduce the issue
  • Potential impact assessment
  • Your contact information

Our Commitment

  • We will acknowledge receipt within 24 hours
  • We will provide regular updates on our investigation
  • We will credit you for responsible disclosure (if desired)
  • We will not pursue legal action for good-faith security research

Security Contact

Security Team

Email: security@echomind.ai

Response Time: 24 hours

Escalation: ciso@echomind.ai

Compliance

Privacy Officer: privacy@echomind.ai

Legal: legal@echomind.ai

Audit Requests: audit@echomind.ai